This course prepares students to earn the Health Coaching Certificate through the NHA. Communicating with and empowering individuals to make health behavior changes is a key aspect of being a health coach. This program will help learners to understand what health coaches are; how they collaborate with patients and other team members to drive behavior change; their responsibilities; and one of their main tools, motivational interviewing. Students will also examine the process of how messages are created and interpreted, with a specific focus on how culture, age, gender, and ethics influence our understanding of information. We will compare verbal and non-verbal communication as well as how to manage the information being delivered.