This course is designed to give students an opportunity to simulate the daily routine and operations of a medical office. Students are oriented into the work environment, and professionalism is emphasized. The ability to apply a practical approach to this process is further enhanced by an introduction to basic computer skills and electronic health records. Students also establish the essential techniques for communication in the medical office, especially the ability to triage telephone calls, manage written correspondence and maintain medical office supply inventories. Particular emphasis will be placed on maintaining patient and office records. A brief overview of ICD-9-CM /ICD 10 and CPT coding is addressed as well as the discussion of insurance and billing in the modern medical facility.
Credit Hours: Lecture – 2, Lab – 2, Credits – 3