This advanced course provides a strategic and analytical approach to identifying, assessing, and mitigating operational risk in service and manufacturing environments. Students critically evaluate risk management frameworks, quantitative models, and decision-making tools to analyze and respond to operational threats. Emphasis is placed on integrating operational risk management with quality management systems, internal controls, and regulatory compliance. Through case studies, students apply best practices to manage uncertainty, ensure business continuity, and strengthen organizational resilience.
Credit Hours: Lecture–3, Lab–0, Credits–3
Prerequisite(s): MTH207 Statistics, BUS 322 Supply Chain Management